NOT GUILTY: 999 Operator Cleared

A Stevenage Metropolitan Police 999 emergency call centre supervisor has been cleared of illegally looking-up confidential police reports of a fatal stabbing, for which her brother was later arrested.

Charlotte Servais, 33, of Stephenson Mews told a Southwark Crown Court jury: “I wasn’t aware the access was unauthorised until all this situation.”

Her three-day trial came to a conclusion when the jurors  took less than two-and-a-half hours of deliberation to find her not guilty.

Servais pleaded not guilty to performing an unauthorised computer function between April 16 and 22, 2020 at the Metropolitan Police’s Central Communication Command in Peel Centre, Hendon, namely information relating to a stabbing.

She was visiting her mother’s home in Sunnymead Road, Roehampton on April 15, 2020 the same day self-employed painter and decorator Ralph Gibson, 42, was twice stabbed in the back in nearby Huntingfield Road and died on April 24.

She always admitted accessing the Computer Aided Dispatch (CAD) reports when she returned to work the next day even though the police investigation was not in her working area.

Servais, who has also been a Special Constable since January, 2011 and holds a Batchelor of Science in Criminology from the University of Roehampton, began working at the 999 call centre in October, 2013.

She told the trial she looked-up the relevant CAD reports twelve times over the next four days “out of curiosity.”

Her brother Callum Servais was later arrested by police, who searched the mother’s home on July 23, but he was released without charge.

Robinson Charles-Mario, 24, and Rudi Mitchell, 29 ended up being prosecuted at Kingston-upon-Thames Crown Court in relation to the killing.

Servais said the working culture at the 999 centre commonly saw staff accessing CAD reports when there was no real professional justification.

“It doesn’t make it right, but everybody does it,” she told the jury from the witness box. “Because of the culture there, everybody does it.”

She claimed to not know rules surrounding CAD reports were identical to making enquiries on the Police National Computer (PNC).

“I know not to go into the PNC to look at things you shouldn’t be looking at or looking at an ex-partner.

“That was not my understanding of CAD’s because of the culture of that environment.”

At the start of the trial prosecutor Paul Casey told the jury: “She was employed by the Metropolitan Police as a civilian member of police staff at the Met’s Central Communication Command (MCC).

“The MCC handles emergency and non-emergency calls from the public and other agencies and despatches police units across London.”

Servais only has responsibility for north, central and west London and not south London, where the stabbing occurred, the trial was told.

“People who do these jobs are placed in a considerable position of trust,” added Mr Casey. “She had a high degree of responsibility in fast moving potentially life-threatening incidents.”

An air ambulance rushed to Mr Gibson’s aid along with a specialist trauma team and he was helicoptered to King’s College Hospital and placed into an induced coma.

The Met’s Major Investigation Team launched an inquiry.

“Several arrests were made and one of these was Callum Servais, the brother of the defendant.”

Servais logged-in and read four CAD reports relating to the investigation.

“There needs to be some reason in a professional role that justified access to the CAD system,” explained Mr Casey. “Access to the CAD system is a privilege.

“Simply browsing and looking out of nosiness or curiosity is prohibited.

“She looked at them over a number of days. There was no policing purpose to justify her looking at these reports.”

In October, 2020 Servais was told she was under investigation and was questioned in May, 2021.

“She freely admitted viewing the CAD records and accepted she was wrong to do so, but will be saying in this trial: ‘At the time I did not know that.’

“She told officers she was not aware of the exact details and looked at the CAD reports the next day out of curiosity.

“She said she was not aware of anything involving her brother until July 23, when the police searched her brother’s bedroom.

“She was apologetic and said her actions were careless.

“The prosecution do not accept it was simply coincidence Servais accessed these four CAD reports of a fatal stabbing that had a connection with her brother.

“We do not say she provided any evidence of that stabbing to any other person.”

Met 999 Operator Snooped On Murder Probe

A Met police 999 emergency call centre supervisor illegally looked-up confidential police reports of a fatal stabbing in which her brother was later arrested, a court heard yesterday.

Charlotte Servais, 33, of Stephenson Mews, Stevenage, Hertfordshire was visiting her mother, who lives just half a mile from the attack, when it occurred.

She admits accessing the Computer Aided Dispatch (CAD) reports when she returned to work the next day even though the police investigation was not in her working area.

Servais has pleaded not guilty to performing an unauthorised computer function between April 16 and 22, 2020 at the Metropolitan Police’s Central Communication Command in Peel Centre, Hendon, namely information relating to a stabbing.

Southwark Crown Court heard she started working at the 999 centre in October, 2013, but on April 15, 2020 was visiting her mother’s home in Sunnymead Road, Roehampton.

The same day self-employed painter and decorator Ralph Gibson, 42, was twice stabbed in the back in nearby Huntingfield Road and died on April 24.

Servais, who has also been a Special Constable since January, 2011 and holds a Batchelor of Science in Criminology from the University of Roehampton, looked-up the relevant CAD reports twelve times over the next four days.

Her brother Callum Servais was later arrested by police, who searched the mother’s home on July 23, but he was released without charge.

Robinson Charles-Mario, 24, and Rudi Mitchell, 29 ended up being prosecuted at Kingston-upon-Thames Crown Court in relation to the killing.

Prosecutor Paul Casey told the jury: “She was employed by the Metropolitan Police as a civilian member of police staff at the Met’s Central Communication Command (MCC).

“The MCC handles emergency and non-emergency calls from the public and other agencies and despatches police units across London.”

Servais only has responsibility for north, central and west London and not south London, where the stabbing occurred, the trial was told.

“People who do these jobs are placed in a considerable position of trust,” added Mr Casey. “She had a high degree of responsibility in fast moving potentially life-threatening incidents.”

An air ambulance rushed to Mr Gibson’s aid along with a specialist trauma team and he was helicoptered to King’s College Hospital and placed into an induced coma.

The Met’s Major Investigation Team launched an inquiry.

“Several arrests were made and one of these was Callum Servais, the brother of the defendant.”

Servais logged-in and read four CAD reports relating to the investigation.

“There needs to be some reason in a professional role that justified access to the CAD system,” explained Mr Casey. “Access to the CAD system is a privilege.

“Simply browsing and looking out of nosiness or curiosity is prohibited.

“She looked at them over a number of days. There was no policing purpose to justify her looking at these reports.”

In October, 2020 Servais was told she was under investigation and was questioned in May, 2021.

“She freely admitted viewing the CAD records and accepted she was wrong to do so, but will be saying in this trial: ‘At the time I did not know that.’

“She told officers she was not aware of the exact details and looked at the CAD reports the next day out of curiosity.

“She said she was not aware of anything involving her brother until July 23, when the police searched her brother’s bedroom.

“She was apologetic and said her actions were careless.

“The prosecution do not accept it was simply coincidence Servais accessed these four CAD reports of a fatal stabbing that had a connection with her brother.

“We do not say she provided any evidence of that stabbing to any other person.”

Trial continues…………..

Female Tube Passenger Hospitalised: Mystery Woman In Black Wanted

A disruptive female tube train passenger hospitalised a fellow traveller when she pulled down a six-foot poster that injured the victim's ankle.

The suspect was witnessed shouting on a Jubilee Line train before getting off at Waterloo Underground Station, where the victim was injured.

British Transport Police (BTP) have released this image of the woman they are hunting.

Investigating officers are appealing to members of the public to assist identifying her.

On Tuesday, February 13, at around 7.40pm, the mystery female headed towards the escalators at the station after causing the train carriage disturbance.

The suspect then pulled down the poster stand, causing it to fall onto the victim and land on their ankle. 

The victim needed an operation and spent several days in hospital as a result.

Officers believe the woman in the image may have information that could help with their investigation.

Anyone who recognises the woman in the image is asked to contact BTP by texting 61016 or by calling 0800 40 50 40, quoting reference 515 of 13 February 2024.

Alternatively, you can contact Crimestoppers anonymously on 0800 555 111.

Handbag Attack!: Multiple Injuries At Southwark Station

A handbag-wielding assailant is being hunted after injuring multiple women at Southwark Underground Station.

British Transport Police (BTP) have released this image of their suspect.

Investigating officers are appealing to members of the public to assist identifying the individual.

Between 9.45am and 10.00am on Tuesday, April 2, a woman entered the station and caused facial injuries to multiple women by swinging her handbag around.

 

Officers believe the woman in the image may have information that could help their investigation.

 

Anyone with information is asked to contact BTP by texting 61016, or by calling 0800 40 50 40 quoting reference number 2400042028.

 

Alternatively, call Crimestoppers anonymously on 0800 555 111.

"Pure Evil": Hospital Health Carer Who Exploited Cancer Patients

A former hospital health care assistant, who went on spending sprees with cancer patients' credit cards, has been locked-up for fifteen months.

Mira Solmaz, 33, of Mare Street, Hackney was described as “pure evil” by one victim – a former NHS nurse – who was fighting for her life while under her care.

She was sentenced at Southwark Crown Court after pleading guilty to five counts of fraud and three counts of possession of articles for use in fraud.

She also pleaded guilty to one count of money laundering, which will remain on file.

Solmaz, who had direct access to the victims’ wards, admitted her crimes following a police investigation, which found the cards were linked to her via email addresses, telephone numbers and home addresses.

Investigators also obtained Solmaz’s screenshots of her transactions.

In early April, 2021, 65-year-old Hazel Longhurst, a cancer inpatient at St Batholomew’s Hospital, became aware of transactional activity from her cards, despite being in hospital at the time. 

The patient’s daughter made a police report on April 7 and it was discovered approximately £1,660 worth of fraudulent purchases were made on those cards.

Hazel said: “She targeted me while I was fighting for my life. For a person who is supposed to be in a position of care and trust to do this is just pure evil.

“I've worked for the NHS as a nurse my whole life, I'm just in disbelief that someone can do what she did and the actions of this one person has made me uneasy and more wary of people now.”

Another cancer inpatient at St.Bart's, Todd Mallonee, 48, realised on December 21, 2020 his credit card and other items were missing.

Solmaz spent £360 on his card and his wife contacted the police. Sadly Mr Mallonee passed away on April 28, 2021.

Detective Constable Stacie Cottrell, of City of London Police said: “Mira Solmaz violated the trust and confidence of two vulnerable patients placed in her care, where the families of the victims expected their loved ones to be looked after.

“I would like to extend my condolences to Todd’s family and friends. I’m saddened that he wasn’t able to see Solmaz brought to justice.

“I’m very grateful to the families of these victims in reporting this to the police and supporting this investigation.”

"Dangerous Individual" Tried To Throw Young Woman Onto Live Rail Tracks

A “dangerous individual”, who tried to drag a young woman onto live railway tracks when she rebuffed his advances, has been locked up.

Matthew Griffin, 24, of Russell Close, Bexley dragged the woman towards the live rail at New Eltham station, but was thwarted by another passenger and the victim slipping out of her coat.

Investigating officer DC Gemma Lee said: “To say this was a terrifying incident is an understatement. The woman was literally fighting for her life as Griffin tried to drag her onto the tracks.

“The impact of this attack has been immeasurable - she has been mentally scarred from what happened and continues to have flashbacks and panic attacks.

“Griffin is a dangerous individual who is now behind bars. It is hoped this will provide some comfort to this brave woman and allow her to begin her recovery.”

At Inner London Crown Court Griffin received two years and four months imprisonment after pleading guilty to attempted grievous bodily harm.

He must also comply with a five-year restraining order, which prohibits him contacting the victim.

The court heard how on Thursday, October 26, last year, Griffin approached the young woman at the suburban south-east London railway station. 

When he attempted to engage her in conversation and she refused he became aggressive and threatened to throw her onto the tracks.

He repeated the threat before dragging her from behind in an attempt to throw her onto the live rails. 

Griffin’s attack only ended when a member of the public intervened and the woman managed to slip out of the coat she was wearing.

Perverted Swimming Pool Voyeurs Preyed On Girls

Dennis (L) & Morgan (R)

A pair of perverted voyeurs have been sentenced for recording thousands of girls and teens in swimming pool changing rooms and cubicles.

Adam Dennis, 38, (pic.l) and Robert Morgan, 32, (pic.r) were only caught when police investigating an assault onboard a train seized a mobile phone containing the images.

The pair visited leisure centres and pools all over London and south-west England and police identified approximately 6000 victims, many of them unidentified.

They would hide in cubicles and position a hidden camera under the partition to secretly record the next-door female changing. 

Dennis, of Ernest Fitches Way, Littlehampton received twenty-two months imprisonment and Morgan, of Bradmore Park Road, Hammersmith received twenty mont
hs, suspended for two years.

At Inner London Crown Court Dennis pleaded guilty to a voyeurism conspiracy; conspiracy to make indecent images of a child; conspiracy to distribute indecent images of children and possessing indecent images of a child.

Morgan pleaded guilty to voyeurism; conspiracy to make indecent images of a child; conspiracy to distribute indecent images; three counts of possessing indecent images; possessing a prohibited image of a child, plus drug possession.

He was also ordered to complete 120 hours community service work and a attend a rehabilitation programme.

Both men were also made subject to a nine-year Sexual Harm Prevention Order.

This prohibits them sharing explicit images of women and children; entering any leisure centre female or mixed sex changing room; contacting each other or anybody they suspect or know has committed a sexual offence regarding children.

The two men came to detectives’ attention as a result of a separate investigation into an assault, which happened onboard a train in March, 2017 when a mobile device was seized. 

They were both subsequently arrested for voyeurism offences in November, 2017.

Forensic examination of items seized from their addresses showed covert filming of victims in the bathroom and images of victims in changing room cubicles. 

Online chats showed them sharing and trading images of victims filmed covertly in swimming pool changing rooms and creating profile documents for them.

Officers have been able to trace a number of victims, some who were children at the time of the footage being captured, to inform them of the investigation. 

None of those who were spoken to were aware of being filmed or had given anyone permission to film them whilst they were getting changed. 

The investigation flagged at least 6000 potential victims and detectives have identified a number of these, however a large number of the photos are unidentifiable.

Investigating officer, Detective Sergeant Claire Jackson-Harwood, said: “This has been a long running investigation with officers working tirelessly to ensure the victims get the justice they deserve. 

“Dennis and Morgan’s insidious actions will have a life-long impact on the victims who were preyed upon while they innocently enjoyed a hobby.

“They have given no thought to the victims and simply acted for their own gratification. 

“Not satisfied with just recording the images, they have worked together to go on and create profile documents and researched their victims on social media. 

“These actions make this offending even more shocking. I hope this outcome gives the victims the closure they deserve.”

'Mr & Miss Black And Beautiful' Boss Emptied Friend's Inheritance

A social justice entrepreneur avoided prison yesterday with a suspended sentence for stealing a one-time friend’s £23,249 inheritance she was entrusted to look after.

Nichola Dame Hartwell, 50, is the Director of ‘Mr and Miss Black and Beautiful’, a “community focused non-profit social enterprise” aimed at assisting the career prospects of the young and underprivileged.

She was happy to assist her lodger Paul Atherton when he inherited the money from his late mother, but had no bank account of his own for it to be paid into.

He planned to give the entire sum to his son when he turned eighteen years-old.

Hartwell, of Kennings Way, Lambeth - a Social & Policy graduate from South Bank university - vowed to look after the money in her own account, but instead spent the lot.

She spent years fighting the case, but after an Inner London Crown Court trial was convicted of two counts of theft between July 19, 2015 and March 11, 2019.

“This is in breach of trust,” Recorder Leo Seelig told a tearful Hartwell, who was sent to prison in the nineties for similar offences. “He trusted you to safeguard his inheritance and you stole it.

“It must have been painful for him that you used that money as your own.”

Hartwell was sentenced to two years imprisonment, suspended for eighteen months and must complete 120 hours community service work, plus fifteen days of a rehabilitation activity requirement.

She was described as having a “long term” friendship with Mr Atherton, who suffers with chronic fatigue and had stayed at her address on different occasions.

He did not have or want a bank account and arranged for the inheritance to be transferred to Hartwell’s “dormant account” without any written contract or agreement.

Over the next four years Hartwell says she used the money for day-to-day expenses, but always intended to repay Mr Atherton, until the balance was reduced to just £6.00.

She told the court: “It was not malicious or calculated. It was for living costs, for food and items for my accuser, I remain innocent in this instance.

“I felt I had borrowed the monies and I was always going to pay it back.”

Hartwell continues to maintain her innocence and is appealing the conviction at the High Court, insisting Mr Atherton was impossible to find to repay the money.

She told the court a prison sentence would destroy her plans for motherhood and interrupt her private fertility medical treatment as well as the care she provides to her 94 year-old grandmother. 

“The money stolen was of substantial value to Mr Atherton and there was financial harm as a result of the loss of that money and emotional distress to him and, no doubt, his son,” said Recorder Seelig.

“You continue to deny these offences, but I must do justice to the jury’s decision,” he told Hartwell. “You agreed to hold this money in one of your bank accounts on his behalf.

“At some point you decided you could treat the money as your own. If you did borrow it with the intention to repay you have not done so.”

None of the money has been repaid by Hartwell, who will now be subject to a Proceeds of Crime Act investigation in an attempt to identify any of her assets.

Train Creep Hunted For Sexual Assault

A female train passenger was deliberately targeted by a mystery male, who sat next to her and sexually assaulted her.

British Transport Police (BTP) have released this image of their suspect.

They are appealing to members of the public to assist in identifying him.

Between 7.10pm and 7.40pm on Saturday, February 24 the victim was travelling on a train from Woolwich Arsenal to Cannon Street.

She was approached by a man who sat next to her. 

He stared at her before sexually assaulting her and verbally harassing her.

The woman left the service at London Bridge with the man following her onto the platform before reboarding the train towards Cannon Street.

Officers believe the man in the image may have information that could help with their investigation.

Anyone who recognises him is asked to contact BTP by texting 61016 or by calling 0800 40 50 40, quoting reference 783 of 24 February 2024.

Alternatively, you can contact Crimestoppers anonymously on 0800 555 111.