Charlotte Mills, 33, of Titchener Close, Bicester, Oxfordshire appeared on bail at City of Westminster Magistrates’ Court.
She is charged with one count of fraud by abuse of position between June 30, 2015 and December 1, 2019.
She gave no indication as to plea, but her legal representative indicated she would make admissions to a lower amount.
The customer service manager was bailed to appear at Inner London Crown Court on March 25 after the magistrates refused jurisdiction due to the seriousness of the case.
Prosecutor Mr. David Roberts told the court: “She defrauded mostly elderly and vulnerable customers.”
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